Responsible Gaming

Gambling Should Be Entertainment

At Rocket Casino AU, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Casino games are designed with a house edge, meaning the odds always favour the operator in the long term. Only gamble with money you can afford to lose, and never chase losses or bet more than you intended.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use Rocket Casino AU. We are committed to preventing underage gambling. If you are under the legal age, please do not attempt to gamble on our platform.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:

• Regularly spending more time or money gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the amount spent
• Neglecting family, work, education, or other responsibilities due to gambling
• Gambling to escape stress, anxiety, depression, or other negative emotions
• Feeling restless or irritable when unable to gamble
• Borrowing money or experiencing financial difficulties because of gambling
• Failed attempts to reduce or control gambling behaviour
• Using gambling as a way to solve financial problems
• Experiencing relationship problems due to gambling

Self-Help Tools & Limits

Rocket Casino AU provides players with tools to help manage their gambling responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose within a specified period
• Session Time Limits: Set a maximum duration for each gaming session
• Reality Checks: Receive periodic reminders about your gameplay and time spent gambling
• Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from your account

Please contact our customer support team to activate any of these features.

Support & Assistance

If you are struggling with problem gambling or believe you may have a gambling problem, please reach out to one of the following organisations for confidential support:

• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
  Free, confidential counselling and support service for people in Australia affected by problem gambling.
• GamCare (United Kingdom)
  www.gamcare.org.uk
  Free information, advice and support for anyone concerned about their gambling.
• GamStop (United Kingdom)
  www.gamstop.co.uk
  National self-exclusion scheme for online gambling in Great Britain.
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
  Evidence-based resources and support for problem gambling in Canada.
• National Council on Problem Gambling (United States)
  www.ncpgambling.org
  National helpline: 1-800-GAMBLER (1-800-426-2537)
  Resources and treatment referrals for problem gambling.

If You Need Help

Please seek help immediately if you are experiencing problems with gambling. There is no shame in asking for support. Many people have overcome problem gambling with professional assistance and support from others. Reach out to one of the organisations listed above, speak with a trusted family member or friend, or contact your healthcare provider.

Remember: you are not alone, and help is available.